Effective Date: October 2025
Business Name: Braider Pro LLC
Location: Manassas, Virginia
Contact: [email protected]
| (571) 946-9167
1. SERVICES PROVIDED
Braider Pro LLC provides website design, advertising, CRM setup, automation, lead generation, SEO, and related digital marketing services.
Each project or subscription includes specific deliverables as defined in the proposal, invoice, or service plan.
2. PAYMENT TERMS
All payments are due upfront unless otherwise stated in writing.
Monthly subscriptions renew automatically until canceled.
One-time setup or website fees are non-refundable once work has begun.
Late or failed payments may result in paused access or termination of services.
3. REFUNDS & CANCELLATIONS
Refunds are evaluated on a case-by-case basis.
Cancellations must be requested in writing at least 7 days before the next billing date.
If canceled, access to hosting, automations, and CRM tools will end at the close of the current billing cycle.
4. CLIENT RESPONSIBILITIES
Provide accurate information, branding, and materials required for the project.
Review and approve drafts within the timeline provided.
Ensure that any provided content (text, images, videos) is owned or properly licensed.
Braider Pro LLC is not responsible for delays caused by missing information or lack of communication.
5. COMMUNICATION & SUPPORT
Support is available by text, email, or chat during regular business hours (Monday–Friday).
Requests are typically answered within 1–2 business days.
After-hours or emergency support may incur additional charges.
6. INTELLECTUAL PROPERTY
All websites, automations, and creative assets remain the property of Braider Pro LLC until full payment is received.
After full payment:
The client owns their website content and branding assets.
Braider Pro LLC retains ownership of proprietary CRM systems, automations, workflows, templates, and other internal tools.
7. LIABILITY LIMITATION
Braider Pro LLC is not liable for indirect, incidental, or consequential damages, including lost profits, revenue, or reputation, arising from the use or inability to use our services.
8. SERVICE MODIFICATIONS
Braider Pro LLC reserves the right to modify pricing, features, or terms of service at any time. Clients will be notified of any material changes that affect their active plans.
9. MARKETING USE
Braider Pro LLC may use project results, designs, and campaign data for portfolio or marketing purposes unless the client requests otherwise in writing.
10. PERFORMANCE DISCLAIMER
Results depend on multiple factors such as market conditions, ad budget, and client consistency.
Braider Pro LLC does not guarantee a specific number of leads, sales, or income.
11. CONFIDENTIALITY
Both parties agree to maintain confidentiality regarding business data, systems, and project information shared during the course of work.
12. A2P COMPLIANCE (TEXT MESSAGING)
By submitting your information or working with Braider Pro LLC, you agree to receive SMS updates, service notifications, and business communications from (571) 946-9167.
Message and data rates may apply. Reply STOP to unsubscribe or HELP for support.
Consent is not a condition of purchase.
13. GOVERNING LAW
These Terms & Conditions are governed by the laws of the State of Virginia.
Any disputes will be handled in the courts located in Manassas, Virginia.